2.0
  • Lack of transparency2 votes
  • Inferior furniture1 votes
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  • Feb 23
  • Furniture and Decor
  • Sunnyvale, California
  • Sofa
  • 45
  • REVIEW RATING 4/5

They do not have quality furniture, it looks good at first... but for some reason nothing lasts! I have spent over $8000 on furniture there in the last 4 years. The Marsden Collection of sofas and a recliner are all falling apart, when you recline you expect the chairs to break or have the back fall off. They came out and tightened the frame twice, after that they apparently stripped the... Read more

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  • Feb 20
  • Furniture and Decor
  • Paramus, New Jersey
  • Mattress
  • 33
  • REVIEW RATING 3/5

Spent over $3000 on a mattress with adjustable base. Delivery the next day on time. But when it came to taking the old mattress set, that's when the problem started. The delivery people DID NOT take the old mattress, just the base, because there was a stain on it. What did R&F expect, it was on OLD mattress. After calling and e-mailing I was told that this is a hazard for the delivery people... Read more

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  • Feb 17
  • Furniture and Decor
  • Westwood, New Jersey
  • Mattress
  • 48
  • REVIEW RATING 3/5

I will never buy furniture in this store again went through three sofas 3 mattresses all in 3 yearsand every time they came to check out the sofa with a mattress it was due to inferior producttoday is day my sofa is a piece of garbage they fixed my mattress by putting sand paper on my wood floorI'd rather buy a bob furniture at least I know what I'm getting cuz I spent a lot of money in that... Read more

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  • Feb 16
  • Furniture and Decor
  • Brooklyn, New York
  • Sectional
  • 1
  • 1
  • 9
  • REVIEW RATING 3/5

I bought a 6000.00 sectional from here, and the backs of it caved in wkthin a year. What a waste of money Read more

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Worst place to purchase furniture. Add comment

  • Feb 13
  • Furniture and Decor
  • Stroudsburg, Pennsylvania
  • Deposit
  • 69
  • REVIEW RATING 4/5

Furniture good Sales associate reprehensible. Today's purchase was going to be my 5th purchase in 6 years. After getting approved for 36 months working out the totals, and getting a monthly payment estimate, I was directed to the contract station. This is where I experienced a complete 180 in my sales associate. She asked me for a deposit. I said "what for, I was approved for 3 times the... Read more

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  • Feb 04
  • Furniture and Decor
  • Norwalk, Connecticut
  • Sleeper Couch
  • 118
  • REVIEW RATING 4/5

I will never again buy furniture from this company. Their sales people lie and mislead you at every turn - they are not to be trusted. I bought a convertible sleeper couch and paid extra for what was purported to be a "super comfortable" memory foam mattress. My house-guests who have slept on it said it is the most uncomfortable bed they ever had to try to sleep on. I tried it one night myself... Read more

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Purchased a leather couch and ottoman and pillows love it great quality beautiful great service in store and delivery nice and punctual went to every store on 110 in farmingdale ny the mega of furniture stores and they were only ones with good thing no complaints love store Add comment

  • Jan 22
  • Furniture and Decor
  • Bergenfield, New Jersey
  • Coffee Table
  • 82
  • REVIEW RATING 4/5

We purchased a sofa a love seat and s coffee table. The coffee table wood chipped. The pillow for the love seat and sofa were loose the materials were falling apart , a technician said they're not gonna replaced it after the fact that we already paid off $1,800 in a matter of one month after we purchased them . This company are criminals , don't buy anything from this company . They're selling... Read more

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  • Jan 20
  • Furniture and Decor
  • Asbury Park, New Jersey
  • Leather Family Room Set
  • 125
  • REVIEW RATING 4/5

As a history, we have purchased a leather family room set, 3 tables to go with it, a large dining room table with 6 chairs, another living room set, various centerpieces. Bought 2 lamps and wanted to return them the next day-did not go with the room. Met at door by associate who said we needed manager. He said we could not return them -that was the policy. I asked where was the policy written?... Read more

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