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Raymour Flanigan

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173 complaints

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Raymour and Flanigan (aka Raymore & Flanigan) Furniture sells home furnishings online and has stores in New York, New Jersey, Pensilvania, Delaware, Connecticut and Massachusetts. The Raymour & Flanigan Furniture website features an online catalog, room planner, store locator, and shoppers can apply for credit to get instant approval. Products include sofas and living room furniture, leather furniture, mattresses, beds and bedroom furniture, entertainment furniture, media furniture, storage furniture, kids furniture, kitchen and dining room furniture. Read reviews and comments left by the consumers that has purchased furniture from Raymour and Flanigan.

You can obtain more information from Raymour and Flanigan website.
Please try to contact Raymour Flanigan Customer Service directly prior to posting any complaints on this site.

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Raymour Flanigan Complaints & Reviews

Raymour Flanigan Reviews

Salty528
Raymour Flanigan - Raymour and Flanigan fails in all categories!
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I will say my first purchase from them was fine. The sales experience was great and the salesman let us browse the store on our own we felt no pressure. This second purchase we ...

#317828
May 11, 2012
72

Shazamiam
Raymour Flanigan - Raymour and Flanigan - NEVER AGAIN!
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

Purchased a $2000 leather sofa 4 years ago and bought the "Platinum Protection" package that covers "cosmetic flaws like rips, cuts and burns for up to five years". Called today to...

#316076
May 02, 2012
201

Anonymous
Raymour Flanigan - Terrible customer service and poor quality merchandise
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

We purchased a dining room table, six chairs, a china cabinet , and table pad, in August 2011. In January 2012, only five months later, two of our chair cushions started to sink. T...

#315911
May 01, 2012
96

Antkey12...
Raymour Flanigan - Supervisor/fired a person for being honest
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

MY SISTER WAS LOOKING FOR TWO SOFAS AND I TOLD MY MANAGER ABOUT IT.HE THEN TOLD ME THAT HE CAN HELP ME OUT.SO WHEN I TOLD HIM TO LOOK INTO FOR ME.HE SAID THAT HE CAN GET THEM FOR H...

#315000
Apr 26, 2012
223

Anonymous
Raymour Flanigan - Raymour & Flanagan Clearance Center - Smith Haven, NY
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

In March of 2012 found a bedroom set that we loved in Raymour & Flanagan. After processing the sale for almost one hour, the sales clerk informed us that "it is not in the warehou...

#313304
Apr 19, 2012
196

Snowman2
Raymour Flanigan - Raymour and Flanigan--cheated us out of $; very dishonest dealings
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

We purchased a Beautyrest Black "Hannah" mattress from Raymour and Flanigan. After 6 months it developed 2.5 inch deep body impressions. The company sent out an "inspector" who m...

#312207
Apr 14, 2012
279

Anonymous
Raymour Flanigan - Raymour and Flanigan - LIARS!!!!!!!
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

We bought close to 10k worth of furniture. We were told it was all in stock and it would be put aside until the delivery date. Day before delivery, we get a call that the couch was...

#310306
Apr 06, 2012
336

Marksr812
Raymour Flanigan - Poor quality and customer service.
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I purchased almost $7000 of furniture from Raymour and Flanigan. Half of the furniture was delivered with defects/damage. A week later replacements were sent out, but replacement...

#307531
Mar 25, 2012
365

Vndelg
Raymour Flanigan - Finance issue
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

Purchase living room at 42 months interest free set was about 4000 we decided to change to another set we also liked there we called saleman next to change order he said no problem...

#305014
Mar 15, 2012
413

Anonymous
Raymour Flanigan - Customer Service
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I have never in my lifetime dealt with the most rudest girls cause I wouldn't call them women at Raymour and Flanigan in Staten Island...They are either chewing when they answe...

#304806
Mar 14, 2012
302

Kathiep
Raymour Flanigan - The worst furniture ever!
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

PLEASE STOP AND LISTEN!! Save your $$$ and your time. Raymour and Flanagan is the worst shopping and buying experience I ever had! From the minute you walk in the showroom door you...

#303437
Mar 09, 2012
159

Craigtdc
Raymour Flanigan - Raymour--Terrible quality
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

Dining Room, Living Room and Bedroom set from Raymour and Flanigan...STAY AWAY!We purchased and a bunch of things from Ray/Flan last year and I'm very dissapointed in the...

#302743
Mar 06, 2012
479

Joannh
Raymour Flanigan - Raymour and Flanagan
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I purchased a sofa and recliner less than 3 years ago and the frame on the sofa in the front right side is cracked. We barely use the sofa as we are chair sitters and there is no ...

#300404
Feb 27, 2012
406

Illyvega...
Raymour Flanigan - Dressers
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I have furnished my mother whole house but when i try to furnish my apartment the leather sofa sinks in and the bedroom dresser are broken half the dresser are missing screw and ar...

#300012
Feb 25, 2012
305

Reallyup...
Raymour Flanigan - SALES PERSON LIED! SOLD ME A PIECE OF CRAP!
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

My fiance and I are saving up to buy a house but have no credit. We had a 8 year old mattress and figured since we needed credit and out mattress so 8 years old, we would spend mon...

#298455
Feb 19, 2012
623

Anonymous
Raymour Flanigan - Dis honest!
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

My Husband and I went to Raymour and flanigan last spring and picked out new recliners and a love seat we paid in cash and my husband went and picked the furniture up the following...

#297022
Feb 14, 2012
719

Rfeld
Raymour Flanigan - They lie about delivery and calls back.
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

My wife and I ordered a pair of love seats and were given a delivery date six weeks. That date was 17 January and we began calling ten days before so we would be sure of delivery. ...

#290582
Jan 20, 2012
627

Tron
Raymour Flanigan - Poor Customer Service & Delivery
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I purchased a table set and two lamps from Raymour & Flanigan in Amherst, New York. I was promised 3 day delivery, it is now 8 days since I placed my order and no delivery so I ca...

#286900
Jan 06, 2012
574

Anonymous
Raymour Flanigan - Poor Customer Service & Delivery
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I purchased a table set and two lamps from Raymour & Flanigan in Amherst, New York. I was promised 3 day delivery, it is now 8 days since I placed my order and no delivery so I ca...

#286897
Jan 06, 2012
480

Chill7012
Raymour Flanigan - Just unsatisfactory
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I purchased a bedroom set (4 pcs) and a dinning room set on 12/3/2011. (very nice sales person extremely nice)I went thru all paperwork, signed my CONTRACT and was very...

#279935
Dec 07, 2011
1316

Anonymous
Raymour Flanigan - Delivery Sucks
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

My order of a bedroom set to be sent to a midatlantic address took much too long. I had to call customer service to follow up with the delivery and was told that I had to wait unti...

#279917
Dec 07, 2011
646

Anonymous
Raymour Flanigan - Raymour & Flanagan Sales Person
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

Saw a chair I liked at this store, I asked salesman who was the manufacturer of this "Vegas" line chair because I wanted to buy made in America. He looked at the tag and told me i...

#267893
Oct 13, 2011
1568

MsAnn
Raymour Flanigan - Left me in a big debt
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

A sectional, coffee table, bed and chest left me in debt for over $7500.00. I was able to get them to come down a grand now lets see if the furniture is what I paid for. I never he...

#264196
Sep 26, 2011
1429

Chucklezt
Raymour Flanigan - Raymour and Flanagan is a sham
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

My wife and I went to the store near Paramus NJ to buy an Armoir.. was given a sale quote by friendly sales person.. went back to negotiation and the second woman was a (C U Next T...

#262985
Sep 20, 2011
1505

Upsetinaa
Raymour Flanigan - Sealy Embody Latex Mattress Sags
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

We recently purchased the top of the line Sealy Embody latex mattress from Tyner Furninture in Ann Arbor, MI. The mattress is about 6 months old and it stayed firm for about 60 da...

#258925
Aug 31, 2011
908

Upsetinaa
Raymour Flanigan - Sealy Embody Latex Mattress Sags
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

We recently purchased the top of the line Sealy Embody latex mattress from Tyner Furninture in Ann Arbor, MI. The mattress is about 4 months old and it stayed firm for about 60 da...

#258923
Aug 31, 2011
880

Anonymous
Raymour Flanigan - Raymour &Flanigan - Poor Quality Furniture
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

BEWARE! WORST FURNITURE EVER BOUGHT! ONLY BUILT TO LAST TILL IT COMES TO CUSTOMER HOME IN MY EXPERIENCEI bought several pieces of family room and dining room furniture from R...

#252280
Jul 30, 2011
1536

Anonymous
Raymour Flanigan - Raymour and Flagnigan late delivery
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I have been waiting from 12:00pm to 5:20pm and my delivery has no been delivered by Raymour and Flagnigan. I have called the customer service twice and the Main office and the call...

#249382
Jul 16, 2011
699

Nycgal
Raymour Flanigan - Save yourself the aggravation
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

Save yourself the aggravation of doing business with this company. Completely incompetent. I purchased a light cherry wood bedroom set that consisted of a bed, dresser/mirror and n...

#249343
Jul 16, 2011
1353

Omg_alre...
Raymour Flanigan - Raymour and Flanigan - gave away my furniture
5.0 Attn: eCommerce Manager P.O. Box 220 LiverpoolNY13088 1.866.383.4484 http://www.raymourflanigan.com/customer_service.asp

I visited the local Raymour and Flanigan store in Philipsburg, NJ. Spent almost 2 hours in the store and finally had all of my furniture picked out. $3,000 worth. Ev...

#245740
Jun 27, 2011
1566
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Related Information

Furniture and Decor
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