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Purchased a leather couch and ottoman and pillows love it great quality beautiful great service in store and delivery nice and punctual went to every store on 110 in farmingdale ny the mega of furniture stores and they were only ones with good thing no complaints love store Add comment

  • Jan 22
  • Furniture and Decor
  • Bergenfield, New Jersey
  • Coffee Table
  • 29

We purchased a sofa a love seat and s coffee table. The coffee table wood chipped. The pillow for the love seat and sofa were loose the materials were falling apart , a technician said they're not gonna replaced it after the fact that we already paid off $1,800 in a matter of one month after we purchased them . This company are criminals , don't buy anything from this company . They're selling... Read more

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  • Jan 20
  • Furniture and Decor
  • Asbury Park, New Jersey
  • Leather Family Room Set
  • 43

As a history, we have purchased a leather family room set, 3 tables to go with it, a large dining room table with 6 chairs, another living room set, various centerpieces. Bought 2 lamps and wanted to return them the next day-did not go with the room. Met at door by associate who said we needed manager. He said we could not return them -that was the policy. I asked where was the policy written?... Read more

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Not a good investment do not buy from them big money for cheap quality my bed falls apart and i have ti pay 80 bucks for them to just come out to look at it and its a just not worth it Add comment

  • Jan 09
  • Furniture and Decor
  • East Aurora, New York
  • Couch
  • 62

I bought a couch and recliner from this joke of a store 3 years ago the arm foam is through to wood and the foot rest is right to wood it is the cheapest furniture I have ever bought and paid over 800 dollars for it!! Never again!!!!!!!! Total rip off!!!!!! On a scale of 1-10?? 0 my feet are sitting on wood my arms on wood the seat on the chair sideways and falling apart again. the foam or... Read more

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  • Jan 05
  • Furniture and Decor
  • East Hampton, Connecticut
  • Leather Living Room Set
  • 65

I bought a two piece leather livingroom set 3and a half years ago from the Milford outlet location and about 5 months ago it started peeling not it is so bad the whole seat of the couch has peeled off and the love seat has started peeling at the creases and back rest of the chair. It is so bad I have to vacuum twice a day.. I have get rid of the set now and I cost me $1000 plus the ectra two year... Read more

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  • Dec 31, 2014
  • Furniture and Decor
  • Delmar, New York
  • Mattress Bed Frame
  • 109

R&F refused to take back a mattress bed frame still in the package. As I explained to the petty salesman, who conveniently never mentioned that once delivered there is no returns, nor to the sales manager responsible for said salesman, I could understand a "no return ever" policy on upholstered items, but a metal frame? Seriously? These people just lost out on a $4500 furniture purchase. we... Read more

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  • Dec 23, 2014
  • Furniture and Decor
  • Lake Grove, New York
  • Reclining Sofa
  • 139

SHAME on this company. PLEASE do not buy ANY furniture from them because they will lie, drag out the process and then tell you there is nothing they can do because ''it looks fine." A couch that was LIGHTLY used, the frame broke/cracked once. Against my wishes, rather then replace it, they sent a technician. It did the same thing a few months later and all I got was a run around. They pass... Read more

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  • Dec 22, 2014
  • Furniture and Decor
  • Brooklyn, New York
  • Furniture
  • 75

HORRIBLE, HORRIBLE, HORRIBLE!!! I've purchased many items at Raymours and Flanigans before, but never at this location, and I would NEVER again! Not 1, but 3 items delivered today were ALL damaged, so I refused them. I also refused to reorder and they threatened to keep 20% of my money which equals $400.00( (not happening unless they want a lawsuit) so I'm in the middle of fighting this. Also,... Read more

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  • Dec 04, 2014
  • Furniture and Decor
  • Leather Couch
  • 195

Real leather sectional purchased and delivered. Blown seam on seat less than 3 hours later. I told the store where I purchased it to get it out of here ASAP. I did not want a problem 3 months down the road with no recourse. They offered no optional resolution or incentive to keep it. We now have to revisit the store to get my money back. Stay far far far far far far far far far far far far... Read more

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