Raymour Flanigan Complaints and reviews

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Industry: Furniture and Decor
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  • 242 complaints
  • $178,503 claimed losses
  • $738 average
  • 15371 since Feb 25, 2007

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Raymour Flanigan
Main address: Attn: eCommerce Manager 13088 Liverpool NY
1.866.383.4484, , customerservice@raymourflanigan.com
Raymour Flanigan reviews, Raymour Flanigan complaints, read Raymour Flanigan reviews, find Raymour Flanigan reviews, Raymour Flanigan scam reports
  • 242 complaints
  • $178,503 claimed losses
  • $738 average
Had an experience with Raymour Flanigan?
Submit review ›
242 reviews found
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  • 1 day ago
  • Verona, New Jersey
  • Defected Mattress

I am so upset my mattress was defected and gave me a new one after a yr the same thing happen it sinks in the middle tow people came to my house first one said he don't know what happen sent a new guy said the bed was never put on right they will get a metal bracket and fix it they never called or came to resolve this problem...now I'm so in pain from sleeping side ways.......I TALKED TO AT LEAST... Read more

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  • Apr 15
  • Philadelphia, Pennsylvania
  • Marsala Leather Chair
  • 5

Purchased a Marsala Leather Chair in 2009. The cushion on the chair is totally unsupported. You sit in it, and you totally sink in. I was willing to have it repaired as I was told that all it needs is a new core seat. Well its no longer available. I was told by the showroom in Montgomeryville, PA that they could not repair it at all. I was told that the chair was not made to sit in on a... Read more

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  • Apr 12
  • Johnson City, New York
  • Defective Furniture
  • 13

Where do I start with my rant about Raymour and Flanigan? probably would begin with 2 words... Paymore and Shenanigans.....I've had about every bad experience that I could possibly have with this company or at least with the Johnson City, NY store....First their sales tactics are extremely pushy and unprofessional. All the employees are liars. Being able to look beyond that I made the huge... Read more

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  • Mar 28
  • Paramus, New Jersey
  • Funiture Bedroom
  • 1
  • 18

it amazes me that a company like this, as large as it is.. is a complete scam. Where is the Better Business Bureau? I ordered a dresser set... it only came in a cherry finish.. the one on the showroom floor was cherry... they even gave us a brochure of the product... a light cherry.. to match the floors in our home. It only came in cherry! They delivered the dressers.. and there a black dark... Read more

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  • Feb 27
  • Elmira, New York
  • Sofa Light Beige
  • 17

Bought a sofa light beige in color almost 1000.$ When they delivered the color is a bluish/green color. The store had to look it up online only to find out that the sofa is this odd color in the light of a customers home. I was not told this and would not have bought it if that was the case. Raymore would not take it back without a 20% restocking fee. If I bought another sofa they want to charge... Read more

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  • Jan 13
  • Philadelphia, Pennsylvania
  • Leather Sofa
  • 17

I BOUGHT A LEATHER SOFA FROM R+F ABOUT 5 YEARS AGO AND THE SEAT AND BACK AREA OF THE ENTIRE SOFA HAS BEEN CRACKING AND PEELING FOR THE PAST 18 MONTHS.THE LEATHER IS WEARING OFF EVERY TIME I SIT ON IT. I SWEEP THIS CRUMB-LIKE MATERIAL FROM THE FLOOR CONSTANTLY WHICH FALLS FROM THE SOFAS SURFACE.OF COURSE THEY WILL NOT FIX IT,BECAUSE IT IS OUT OF WARRANTY PERIOD.MY ADVICE IS TO NEVER BUY ANYTHING... Read more

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  • Jan 07
  • New York City, New York
  • Customer Service
  • 33

RF replaced the chair without any problems. the second chair pilled with in a few months. the claims department is telling me that i need to get the chair cleaned because there is a small stain that i never noticed until she pointed it out. then they will come back to my house and decide if they can replace the chair for a second time. i asked her if she plans to resell the chair, she said, no.... Read more

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  • Jan 02
  • Mount Laurel, New Jersey
  • Bad Quality Furniture
  • 50

Purchased a protection warranty and called Raymour to make them aware of the damage. My leather sofa and chairs were fading and sinking in after only a few They sent a repair man to the home and he agreed that the furniture was damaged. He stuffed the sofa and chairs with filler. A year later, the sofa sink in again and the fading became worst. I called again. A repair man came out to my home.... Read more

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  • Dec 30, 2013
  • Syracuse, New York
  • Mattress Warranty
  • 46

RAYMOUR AND FLANIGAN WARNING: DON'T BUY A MATTRESS FROM THIS STORE!!!! My wife and I purchased a new mattress from Raymour and Flanigan in November, with the assurances that if it proved to be uncomfortable for our sore backs it could be traded for a different mattress, as long as we kept if at least three weeks. WELL, we called the customer service number after the three weeks because the... Read more

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  • Dec 26, 2013
  • Hicksville, New York
  • 32

My husband and I bought a bedroom set and the legs are defective they sent 2 techs out twice and both the techs said they were defective they tightened them and becomes loose again every night I have to hear squeaky noises It's ridiculous how I called them and they keep wanting 60 dollars to come out and repair when it's just temporary repair They can't do anything! They say manufacturer... Read more

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