I ordered two kids bedroom sets from Raymour and Flanigan including mattresses. One of my sons bed had bed bugs - called the exterminator to come and exterminator the house and they advise me that i need to remove the mattress from the apartment. Called the store customer service and they told me that I need to keep the mattress until one of their technicians was able to come out and take pictures so they can get reimbursed for the mattress. I explain to them that I was advised to remove the mattress and I was told if so I will lose out on $700 which I had paid for the mattress. I am completely upset with this since my four year old son was bit repeatedly by these bugs and now they are telling me I need to keep this in my apartment until they are able to look at (which is 2 weeks from today - 7/24). I advise that you all look thoroughly at what you purchase from this store because if you every have any problems they will give you a hard way to go and even lose out on your purchase.


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1. Written by Sarah Mitchell, on 15-10-2008 13:41

Oh my goodness.. I was looking for bedroom and dinning room furniture and came across this site. I read the Bed Bugs article and was disgusted by the consumers actions. I will never purchase anything from Raymour and Flaningan. :eek

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